Last updated: 16-05-2025

At Belgium Diamonds, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://belgiumdiamond.be

1. Who We Are

Belgium Diamonds is a trusted jeweler specializing in natural diamonds, custom jewelry, and certified gemstones. Our goal is to provide you with a secure, transparent, and personalized shopping experience.

2. Information We Collect

We may collect the following types of personal data:

  • Basic details: Name, email, phone number, billing/shipping address.

  • Order information: Items purchased, payment details (processed securely through third-party gateways).

  • Account data: If you register, we store login credentials and preferences.

  • Website usage data: IP address, browser type, cookies, and analytics.

  • Communications: Any messages or inquiries you send via forms, email, or chat.

3. How We Use Your Data

Your information is used to:

  • Process and deliver orders.

  • Respond to inquiries and provide customer support.

  • Improve our website and shopping experience.

  • Send updates, offers, and marketing communications (only if you opt in).

  • Ensure security and fraud prevention.

4. Cookies & Tracking

Our site uses cookies to:

  • Remember your preferences (e.g., login, cart items).

  • Analyze website traffic and improve performance.

  • Deliver personalized recommendations.

You can manage cookies in your browser settings.

5. Sharing Your Data

We do not sell or rent your data. We only share information with:

  • Payment processors (for secure transactions).

  • Shipping partners (to deliver your orders).

  • Service providers (IT, hosting, analytics).

  • Legal authorities (if required by law).

6. Data Retention

  • Order records are kept for accounting and legal compliance.

  • Registered accounts remain active until deleted by the user.

  • Comments and reviews may be stored indefinitely unless removed.

7. Your Rights

Depending on your location (GDPR/CCPA), you may:

  • Request a copy of your personal data.

  • Ask us to correct or delete your information.

  • Withdraw consent for marketing at any time.

  • File a complaint with your local data authority.

Requests can be made via our [Contact Page] or email: [Insert official email].

8. Data Security

We use encryption, secure servers, and industry-standard practices to protect your personal data against unauthorized access, misuse, or disclosure.

9. Third-Party Content

Our website may include embedded content (e.g., videos, articles) from other websites. These websites may collect data as per their own policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

📧 Contact Us
For privacy-related questions, reach us at:

📞 Phone 1: +32 475 50 01 95

📞 Phone 2: +32 485 24 28 65

✉️ Email: info@belgiumdiamonds.be